I used to be scheduled for the flight leaving Ronald Reagan Airport to Columbus Intercontinental Airport currently, boarding at 2:forty two departing at 3:fifty. Me and three Other individuals , sitting in the assigned gate, never ever listened to the boarding announcement. Once we understood folks ended up boarding went to the gate and were being turned away. It was three:04 PM when we had been advised this. Brain you the gate just closed two minutes prior and we sat and viewed the airplane front of us for an additional 20 minutes. People today were being even now dropping off baggage and boarding the plane . When requested why we will’t board the aircraft, we were being chastised with the employees for not listening. The gate was crowded, and noisy. I can let you know we couldn't hear your team.
The 9/fifteen/15, it'll get a while being overlooked. Commencing with One more hold off in our flight, which theoretically would leave Orlando 19: 40h, and soon after several hours of hold off, yet again as a result of problems with the aircraft, the commander warned us that maybe the plane wouldn't choose off as a consequence of feasible structural problem with the luggage door of the airplane and also the door was opened to any one who planned to go away the airplane.
My partner And that i experienced flight reservations for today (March fifteen, 2014) and following a regime heart scan on Wednesday of the 7 days, he was diagnosed by using a extreme heart trouble. On Friday, March 14, 2014 he experienced to have a heart catherization and it had been not possible for us to go on our family vacation. I identified as American Airlines Buyer Service and was properly told “challenging luckâ€.
06/18/16 – Are already a loyal, frequent flyer customer for more than 30 years. I h ave in no way witnessed this sort of inadequate shopper service and apathetic attitudes from AA workforce. Now sitting down at Miami International, on a transparent sunny saturday morning, touring with 2 youthful little ones trying to reach Asheville on your airlines webpage (file locator: WCEARA), but our flight to Charlotte was quickly delayed, creating us to skip our flight to Asheville, all other flights are entire, we had been despatched Back again through protection simply because your staff within the gate couldn’t (or wouldn’t), help us (that was enjoyable), then needed to operate back again Prior to we could get for the ticket counter because the flight departure was bumped back again up!
we were being charged $861 to change the flight itinerary. The travel company blames the AA with the high charge and AA washed their hands.
My American Pal purchased tickets on my behalf but I have obtained no data from you. I haven’t received any “number†from you — how am I suppose to pick up my ticket at Narita airport?
Stranded in San Diego, CA. Made an effort to contact client relations selection, but Online page lists exactly the same amount as cargo number. Is this to prevent cellular phone calls. Waited more than two several hours for just a return contact from reservations.
What good is composing your displeasure to this so identified as “buyer service†if almost nothing is finished to address the complaint.
I would like a credit rating to get a flight we skipped from Phoenix to Spokane. We missed the flight mainly because it took us so extensive to obtain thru customs. We ended up traveling from Mazatlan and likely thru customs in Phoenix.
This was totally unfair to me- I paid out for the seat and received one/two seat, I paid out excess for “added home†and received no area. This was a very unpleasant practical experience for me.
I are endeavoring to make contact with the airline for over one hour with none achievement. what are my options?
My Mother had a worst experience with AA flight.my Mother is 81 yrs.previous lady who doesn't communicate English.We requested wheelchair help due to her arthritis and a language issue.We experienced reconfirmed out request prior to her departure and a couple of days prior to all jointly 4 occasions.At DFW airport she required to modify aircraft.She acquired off the airplane and was instructed to wait for a wheelchair aid.Following waiting while nobody arrived to help her.On account of not acquiring a wheelchair help by the due date she skipped her connecting plane to N.J.Someway she control to obtain a aircraft although not until finally up coming morning.Agent was helping her to generate an arrangement for her to stay overnight on the Airport.
hardly ever ever gained such inadequate service and a business that simply doesn’t care about there having to pay customers
Undoubtedly the worst traveling knowledge I've at any time had on a domestic flight! Late stry for no evident cause and took forty mins to obtain to terminal. Then another 40 to get baggage. Awful.